RC Service Manual HD3033, HD3039, HD3036, HD3037, HD3077

1.

Rice Cooker
HD3036
HD3037
HD3077
HD3033
HD3039
Published by Philips Consumer Lifestyle
1
Printed in China
Copy Right Reserved
Subject to modification

2.

HD3033 Exploding View
10
16
11
1
12
2
18
13
3
17
14
19
4
20
15
5
21
22
6
7
23
8
9
24
25
26
27
31
30
29
28
2

3.

Part List for HD3033/00
Ref No
12NC
Description
PCM
01
02
03
04
996510057914
996510057911
996510057929
996510057919
STEAM VALVE COVER
STEAM VALVE BASE
STEAM VALVE PLATE
TOP COVER
620202110174
620202110173
620202100088
620202050171
05
06
07
08
09
10
11
12
13
14
996510057928
996510057933
996510057917
996510050193
996510057932
996510057922
996510057931
996510057941
996510057921
996510057909
TOP HEATING ASY.
STEAM VALVE SEAL RING
KEEP WARM BOARD
SEALING FOR INNER PAN
INNER COVER
INNER POT
KEY PRESS SPRING
KEY PRESS
PCB HOLDER
PCB
610201520001
610206010039
620203020016
610206010011
620202050170
620203030352
610204020019
610203010029
620202100034
610201510047
15
16
17
18
19
20
21
22
23
996510057926
996510057912
996510057923
996510057915
996510057934
996510050199
996510057936
996510057913
996510050205
POWER BOARD
SPRING (RIGHT)
AXLE
SPRING (LEFT)
HANDLE
OUTER PAN (HD3035)
OUTER SHELL
SIDE HEATING ASY.
HEATING ELEMENT MODULE
610201510046
610204020026
610204020016
610204020027
620202140065
620203030036
620202120097
610201540001
620201030011
24
25
26
27
28
29
30
31
32
33
996510057924
996510057935
996510057918
996510057849
996510051778
996510051777
996510051789
996510057916
996510057925
996510057937
MAIN THERMOSTAT ASY.
THERMOSTAT CONTROL ASY
BASE
SOCKET
MEASURE CUP
RICE SPOON
SOAP SPOON
CABLE
DFU
FANCY BOX
610201560006
620201520010
620202110189
610201570004
620202070021
620202070020
620202080007
610201530012
610205510240
610202510251
34
35
996510057927
996510058358
QSG
SILICON GLOVES
610205510256
610207900029
3

4.

HD3039 Exploding View
37
36
35
34
4

5.

Part List for HD3039
Ref No
12NC
Description
PCM
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
996510057957
996510057962
996510057969
996510057154
996510057973
996510057958
996510057968
996510051782
996510057977
996510057928
996510057165
996510057967
996510057974
996510050202
996510057862
996510050197
996510050193
996510057976
996510057964
996510057956
996510057978
996510057965
996510057959
996510057975
996510057966
996510057963
996510057913
996510050199
996510050205
996510057935
996510057924
996510057955
996510057849
996510051778
996510051777
996510051789
996510057916
996510057961
996510057972
996510057971
996510058358
STEAM VALVE PLATE
STEAM VALVE COVER
STEAM VALVE BASE
STEAM RETURN VALVE
TOP COVER ORNAMENT
KEY PRESS COVER
KEY PRESS HOLDER
SPRING OF BUTTON
TOP COVER
TOP HEATING ASY.
SEALING FOR STEAM VALVE
KEEP WARM BOARD
INNER COVER
SPRING OF GEMEL
GEMEL SPRING LEFT
AXLE OF GEMEL
SEALING FOR INNER PAN
INNER POT
PCB
IMD
FRONT ORNAMENT
POWER BOARD
PCB HOLDER
OUTER SHELL
AXLE COVER (BACK)
HANDLE
SIDE HEATING ASY.
OUTER PAN (HD3035)
HEATING ELEMENT MODULE
THERMOSTAT CONTROL ASY
MAIN THERMOSTAT ASY.
BASE
SOCKET
MEASURE CUP
RICE SPOON
SOAP SPOON
CABLE
F-BOX
QSG
DFU
SILICON GLOVES
620203900013
620202110176
620202110175
610206900002
620202100026
620202010023
620202100025
610204020001
620202050172
610201520001
610206010055
620203020013
620202050173
610204020013
610204020014
610204020015
610206010011
620203030357
610201510040
610203010096
610203010006
610201510010
620202100011
620202120098
620202060033
620202140066
610201540001
620203030036
620201030011
620201520010
610201560006
620202110177
610201570004
620202070021
620202070020
620202080007
610201530012
610202510254
610205510244
610205510245
610207900029
5

6.

HD3036. HD3037 Exploding View
6

7.

Part List for HD3036
Ref No
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
12NC
996510050233
996510050227
996510050194
996510057861
996510050196
996510058117
996510057868
996510050193
996510050206
996510057922
996510058372
996510058368
996510058374
996510050226
996510058371
996510050209
996510050214
996510050223
996510050197
996510050202
996510057862
996510050212
996510050222
996510050204
996510058107
996510050199
996510057913
996510058359
996510058362
996510058376
996510050218
996510057849
996510051778
996510051777
996510051789
996510057916
996510056506
996510058367
996510058377
996510058375
996510058358
Description
DECO RING OF STRAM VALVE
COVER FOR STEAM VALVE
BASE FOR STEAM VALVE
STEAM VALVE SEAL RING
TOP COVER
TOP HEATER ASSEMBLY
WARM KEEPING BOARD
SEALING FOR INNER PAN
COVER OF INNER PAN
INNER POT
CONTROL PANNEL
DISPLAY BOARD HOLDER STICKER
CONTROL BOARD ASSEMBLY
BRACKET OF CONTROL MODULE
POWER BOARD ASSEMBLY
DECO COVER OF BUTTON
BUTTON FOR OPENING COVER
SPRING OF BUTTON
AXLE OF GEMEL
SPRING OF GEMEL
GEMEL SPRING LEFT
COVER FOR GEMEL
COVER FOR HOUSE
HANDLE
HEATING ELEMENT ASSEMBLY
OUTER PAN (HD3035)
SIDE HEATING ASY.
TEMPERATURE LIMIT ASSEMBLY
MAIN THERMOSTAT ASSEMBLY
OUTER SHELL
HOUSE BASE
SOCKET
MEASURE CUP
RICE SPOON
SOAP SPOON
CABLE
FOOD STEAMER
DFU
F-BOX
OUTER CARTON
SILICON GLOVES
PCM
620202900098
620202110157
620202110159
610206010073
620202050151
610201540030
620203020061
610206010011
620202050152
620203030352
610203010093
610205540350
610201510097
620202100123
610201510041
620202010098
620202010097
610204020071
610204020015
610204020013
610204020014
620202060029
620202120084
620202140049
620201530021
620203030036
610201540001
620201520019
620201520008
620203040142
620202110158
610201570004
620202070021
620202070020
620202080007
610201530012
620202090017
610205510104
610202510253
610202520260
610207900029
7

8.

Part List for HD3037
Ref No
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
12NC
996510050233
996510050227
996510050194
996510057861
996510050196
996510058117
996510057868
996510050193
996510050206
996510057869
996510058372
996510058368
996510058374
996510050226
996510058371
996510050209
996510050214
996510050223
996510050197
996510050202
996510057862
996510050212
996510050222
996510050204
996510058107
996510050229
996510057913
996510058359
996510058362
996510057867
996510050218
996510057849
996510051778
996510051777
996510051789
996510057916
996510056506
996510058367
996510058373
996510058369
996510058358
Description
DECO RING OF STRAM VALVE
COVER FOR STEAM VALVE
BASE FOR STEAM VALVE
STEAM VALVE SEAL RING
TOP COVER
TOP HEATER ASSEMBLY
WARM KEEPING BOARD
SEALING FOR INNER PAN
COVER OF INNER PAN
INNER PAN
CONTROL PANNEL
DISPLAY BOARD HOLDER STICKER
CONTROL BOARD ASSEMBLY
BRACKET OF CONTROL MODULE
POWER BOARD ASSEMBLY
DECO COVER OF BUTTON
BUTTON FOR OPENING COVER
SPRING OF BUTTON
AXLE OF GEMEL
SPRING OF GEMEL
GEMEL SPRING LEFT
COVER FOR GEMEL
COVER FOR HOUSE
HANDLE
HEATING ELEMENT ASSEMBLY
OUTER PAN (HD3038)
SIDE HEATING ASY.
TEMPERATURE LIMIT ASSEMBLY
MAIN THERMOSTAT ASSEMBLY
HOUSE
HOUSE BASE
SOCKET
MEASURE CUP
RICE SPOON
SOAP SPOON
CABLE
FOOD STEAMER
DFU
F-BOX
OUTER CARTON
SILICON GLOVES
PCM
620202900098
620202110157
620202110159
610206010073
620202050151
610201540030
620203020061
610206010011
620202050152
620203030350
610203010093
610205540350
610201510097
620202100123
610201510041
620202010098
620202010097
610204020071
610204020015
610204020013
610204020014
620202060029
620202120084
620202140049
620201530021
620203030250
610201540001
620201520019
620201520008
620203040141
620202110158
610201570004
620202070021
620202070020
620202080007
610201530012
620202090017
610205510104
610202510252
610202520259
610207900029
8

9.

HD3077 Exploding View
9

10.

Part List for HD3077
Ref No
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
12NC
996510052508
996510052509
996510052493
996510052501
996510052504
996510052505
996510051766
996510052495
996510051785
996510057853
996510057836
996510058363
996510057847
996510058365
996510052502
996510057856
996510057171
996510057841
Description
TOP COVER
COVER OF INNER PAN
TOP HEATING ELEMENT ASSY
PANEL FOR KEEPING WARM
STEAM VALVE
SEALING FOR STEAM VALVE
SEAL TO DETECT TEMPERATURE
DISASSEMBLABLE COVER
SEAL FOR INNER PAN
DETACHABLE INNER LID HOLDER
INNER PAN
CONTROL PANNEL
HOUSE SHELL
CONTROL BOARD ASSEMBLY
BRACKET OF CONTROL MODULE
PCB BOARD ASSEMBLY
BUTTON FOR OPENING COVER
SPRING OF BUTTON FOR OPENING COVER
PCM
620202050144
620202050143
610201020016
620203020060
620202110156
610206010064
610206010052
620203060058
610206010042
620202100191
620203030355
610203010095
620202120081
610201510100
620202100170
610201510099
620202010121
610204020096
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
996510052492
996510057855
996510057838
996510052498
996510052499
996510052512
996510050229
996510057913
996510058359
996510058362
996510052503
996510052511
996510057849
996510051778
996510051777
996510051789
996510057916
996510056506
996510058366
996510058361
996510058364
996510058358
AXLE OF GEMEL
GEMEL SPRING RIGHT
GEMEL SPRING LEFT
COVER FOR GEMEL
HANDLE
HEATING ELEMENT MODULE
OUTER PAN (HD3038)
SIDE HEATING ASY.
TEMPERATURE LIMIT ASSEMBLY
MAIN THERMOSTAT ASSEMBLY
HOUSE
HOUSE BASE
SOCKET
MEASURE CUP
RICE SPOON
SOAP SPOON
CABLE
FOOD STEAMER
DFU
F-BOX
OUTER CARTON
SILICON GLOVES
610204020079
610204020107
610204020108
620202060028
620202140044
610201040049
620203030250
610201540001
620201520019
620201520008
620203040176
620202110155
610201570004
620202070021
620202070020
620202080007
610201530012
620202090017
610205510029
610202510250
610202520257
610207900029
10

11.

Description of Main Parts
Heating Elements
Name
Picture
Functions
To heat the inner pot by making it closely
contacted with the aluminum plate in which a
1.Heating
Element
electric heating tube coil is placed; Power of the
heating plate will influence the heating speed of
rice cooker; Distortion of the heating element
will influence the heating speed and effects of
rice cooker.
Temperature Control Element
Applying
the
anti-temp.
Character
of
temperature sensitive resistance of which the
2.MAIN
value will decreases when the temperature rises.
THERMOSTAT
NTC
Circuit Protection Element
1.Temperatur
e
Limited
Assembly
It is an over-temperature protection device
which functions to avoid dangers caused by the
over high temperature if the cooker is working
abnormally.
It protects the cooker by automatically fusing
when the temperature rises to a certain point
and it is not resettable.
11

12.

Disassembling Procedures
1、Remove the steam valve
2、Separate the steam vale cover from steam
valve base
3、Remove the 4 screws fixed on the house base 4、Separate the house base and house cover
with a screw-driver
5、Remove the socket from the house base
6、Remove the terminal of the top sensor
12

13.

Disassembling Procedures
7、Remove the screw on the connecting part which 8、Separate the connection part from house base
is used for fixing house base
9、Remove the top cover assembly
10、To separate the top cover and inner cover by
inserting the front part of a spatula into the gap
between them.
11、Remove the top cover
12、 Remove the pressing board from the warm
keeping board
13

14.

Disassembling Procedures
13 、 Remove the screws used for fixing warm 14、Separate inner lid, seal ring from warm keeping
keeping board
board
15、Pull out the wiring terminal of socket
16、Remove the wiring terminal of PCB board
17、Clamp the terminal of heating element with 18、Remove screws used for fixing main thermostat
pliers and remove the screws used for wiring.
with a screw driver, then remove the main
thermostat
14

15.

Disassembling Procedures
19、Remove the screws used for fixing heating 20、Remove the screws used for fixing PCB board
element on outer pot, then remove the heating holder
element
21、Pull out the wirings on display PCB board
22、Remove the screws used for fixing the PCB
board
23、Remove the control PCB board holder
24、Remove the screws used for fixing control PCB
board
15

16.

Disassembling Procedures
25、Pry the bump on the outer pot with a screw- 26、Rotate the outer pot with hands
driver
27、Push against the outer shell with hands
28、Remove the outer shell
29、Separate the buckling part of control board 30、Remove the top cover
from outer shell
16

17.

Troubleshooting
Fault
Reasons
Solution
1.No power supply is outputted
Check the power supply of the
from the socket
socket by having another
appliance connected
2.Power cord being open circuit
Check the power cord by
replacing it with the a same one
3.The plug isn’t fully connected
Insert the plug completely to
ensure a fully connecting
4.The corresponding function
Choose the function ,then press
button is not pressed
start button
5.Thermostat assembly fuses
Replace the thermostat assembly
6.Heating element damages
Replace heating element and
related assembly
The cooker doesn’t work
7.Bottom sensor being open
circuit
Replace bottom sensor
8.Bottom sensor being short
circuit
Replace bottom sensor
It is suggested to replace the
9.Temperature of bottom sensor
exceeds
PCB board if it is stilled shown
over temp. even the inner pot is
closely contacted with the
heating element
10.Top sensor being open circuit
Replace top sensor
11.Top sensor being short circuit
Replace top sensor
1.Rice and water are not cooked
with the right proportion
Cook with right rice & water
proportion referring to the
instruction manual
Have the rice simmered
according to the guide in
Underdone cooking
2.Rice is not fully simmered
instruction manual (It is better to
have rice simmered for 10 more
minutes when the cooker enters
warm keeping state.
17

18.

Troubleshooting
Fault
Reasons
Solution
3.The top cover is open
To cook following the instruction
frequently during simmering
manual.
Move the inner pot around to
4.Inner pot is not well positioned.
ensure a well contact between
inner pot and heating element
Underdone cooking
5.There are foreign objects
Remove the foreign objects
between heating element and
between heating element and
inner pot
inner pot
6.Cook rice with fat
Clean out the fat from rice
7.Heating element is deformed
or unevenly heating
Repalce the heaing element
8.Bottom of inner pot is
deformed or not fully contacted
Repair or replace the inner pot
with the heating element
9.Top heating element
malfunctions
Repalce top heating element
10.Main thermostat malfunctions
Replace main thermostat
1.PCB board malfunctions
Replace PCB board
Define that whether the burning
The rice is burnt
2.Difference in rice quality
is caused by a change in rice
quality
3.Mian hermostat malfunctions
Replace main thermostat
Cook with right rice & water
1.Inner pot is overloaded
proportion referring to the
instruction manual
Overbriming of rice/congee
2.Difference in rice quality
Change for another type of rice
3.Rice isn’t well rinsed
Rinse the rice
4.Top sensor malfunctions
Repalce top sensor
5.Top sensor is losened
Make the top sensor well fixed
18

19.

Troubleshooting
Fault
Reasons
Solution
1.Power cord is damaged
Replace the power cord
Clean out the water in the outer
2.Water comes into the outer pot
pot and put the cooker in a
ventilative place for over 2 hours
3.The cooker is operating under
a wet circumstance
4.Too much greasy dirt is left
Electricity Leakage
inside
5.Plug earth terminal is not used
or the socket is unearthed
6.Insulativity of the alive
Improve the operating
circumstance
Clean out the greasy dirt
Let the cooker be well earthed
Check the components by meter
components declines or
at level of R*10M; repair or
interior wires damage
replace the defected ones
7.Interior grounding wire
loosens
Check the grounding wire to
make it well-grounded
1.Top sensor is broken
Replace top sensor assmebly
2.Main thermostat is broken
Replace main thermostat
After being powered on, all the
indicators of the cooker start
indicating
3.The main circuit board flint
carbonization
The socket sparkles when being
power on
1.Water or other liquid food
Clean out the water or liquid
flows into the socket
food in the socket
2.Plug and socket is oxidated or
Remove the oxidation or fix the
coming loose
loosen parts with glue
Trace out the reason and
replace with another fuse of the
same model
Function button being blocked
3.Fus is burnt caused by some
other ressons
Function button on main board
or the main board itself are
broken
Water spills when cooked with
Cook with too much water for
small portion rice
Repalce main board
small portion rice
Replace the function button or
main board
Cook with right rice & water
proportion referring to the
instruction manual
19