An example of a good customer service

1.

An example of a
good customer
service

2.

The customer
service, what it
is?

3.

Why is it
important?
One satisfied customer will tell others
about your wonderful service and
bring new customers to you.
More clients often means more profit
for a given company.

4.

Rules of customer
service:
Look
Look up to hire loyal employees
Develop Develop a reliable corporate culture
Provide Provide needed feedback.
Don't
keep
Don't keep the customer waiting longer than
needed.
Delve
Delve into each customer related situation,
use an individual approach.

5.

Sberbank customer service.

6.

The SB conduct rules

7.

The trustful relationship
of clients to Sberbank
can be seen in the all
growing client base of
the bank every year

8.

Thank you
for your attention