In-room laundry solution for any existing hotel room

1.

Transform Guest
Experience and Bottom
Lines with Eeva:
In-room laundry solution for
any existing hotel room
Eeva IMG

Opportunity
A Guest Need That All Hotels Are Overlooking
-
76% of hotel guests need to do
laundry while traveling
-
Only 2% of hotel guests use existing
laundry services
Graphics (line chart
showing disparity
between 76% need
and 2% usage)

3.

Opportunity
Guests are willing to pay ~$10-$20+ more per night
for in room laundry.
Chart with data

4.

Problem
Existing services are not being used by hotel guests
Picture of sheet guests fill out for a
typical hotel laundry service
Laundry Service
-
Slow turnaround
-
-
Typical service can take anywhere from
6-48 hours
Expensive and obscure
-
Notoriously high costs per individual
item dissuade usage, along with the fact
that people are uncomfortable with
strangers handling their personal
clothing

5.

Problem
Existing services are not being used by hotel guests
Shared Machines
-
Laundry on someone else’s
schedule
-
-
Guests can't control when machines are
free, leading to unreliable availability,
frustration, and delays.
No set & forget
-
Using shared facilities means clothes
can’t be left unattended, which forces
guests to stay nearby and manage the
process
Picture of shared hotel machines

6.

Solution
Eeva: Compact, flexible, innovative
-
Compact, stylish design fits seamlessly
into any room
No plumbing or ventilation required
Minimal operational overhead with plug
and play setup and removal
Picture

7.

Eeva Specs
Feature set, product details
-
3gal fillable tank
Dimensions: 22in x 22 in x 34 in
LCD display
Eco-friendly detergent
Low energy consumption

8.

Service Model
-
Eeva provided at no upfront cost
Revenue sharing model based on usage

9.

Opportunity
Business Case
-
$10-$20+ increase in nightly rates for rooms with Eeva
Up to ~$7,500 in added revenue per room with Eeva
~$750,000 in added revenue (assuming 100 rooms per property)

10.

Installation and Maintenance
-
No need for special plumbing or electrical work
Easy maintenance with robust, durable components
Units can be swapped in and out of rooms with simple (hand truck)
1 spare unit provided for every 50 doors as backup

11.

Opportunity
The Guest Experience
-
-
Convenience of easily cleaning their clothes in their rooms, on their
schedules
Low cost compared to traditional services
Removes the hassle of having to use communal laundry or slow service

12.

FAQ
-
Does this replace our existing laundry service?
-
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Is this only beneficial to extended stay properties?
-
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30 pods of detergent per unit provided. Subsequent pods can be provided at $13/60 pods
Contract
-
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No, as many time short stays (1-3 nights) are part of longer trips. We’ve also seen that this
amenity could allow guests to pack less and save costs, even on short trips.
What detergent does Eeva use?
-
-
Not necessarily. Eeva can be a great complement to existing services.
Standard service contract with anytime cancellation
Can we have exclusivity so we can be the only property in our area that offers
this?
-
This can be negotiated.

In-room laundry solution for any existing hotel room

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