Careers in the Hospitality Industry

1.

Ministry of
Education and Science
Republic of Kazakhstan
Sh. Ualikhanov
Kokshetau State University
Faculty of Philology and
Pedagogy
Careers
in the Hospitality Industry
Rusol Irina Grigorievna
2014

2.

Careers in the Hospitality Industry
Overview:
• The Hospitality Industry offers a wide array of
exciting job opportunities.
Goal:
• The goal of this lesson is to introduce students to
the myriad of career opportunities that exist in
the Hospitality and Tourism Industry and to help
guide students in choosing any such career.

3.

Objectives:
At the end of this lesson students will be able to:
• Identify and explain different career types available
in each segment of the industry (hotels, food service,
travel, tourism, etc.)
• Understand the goals of job placement
• Understand how and when to start searching for a
job in the industry

4.

Where in the world are you?

5.

The US
Australia
India
Which country would you like to work in and why?
Japan
Russia
Spain

6.

An Interview
Question formsUse the present simple to make questions for these answers
Where do you come from?
___________________________________________________________
1. From a small village in south west France called Marsac.
What time do you usually start work at?
____________________________________________________________
2. Usually at 9am but sometimes at about 8.45.
What
languages can you speak?
____________________________________________________________
3. Languages? English and French quite fluently and also a bit of Chinese
Where
do you live?
____________________________________________________________
4. In a small apartment near the centre of town.
____________________________________________________________
How
do you come to work/school?
5. Usually by bus, but if the weather is really good I sometimes walk.
When do you usually go on holiday?
____________________________________________________________
6. I usually go on holiday in June.
Where
do you have lunch?
____________________________________________________________
7. Sometimes in the company canteen, but more often I go to the cafe round the corner.

7.

Are they ‘beginnings’ or ‘endings’?
Put the words in the correct order
1. but Sorry have to go I now
2. meeting It’s been nice you.
3. believe can’t how busy it I is
Sorry but I
have to go
now E
I can’t believe
how busy it is
B
It’s been nice
meeting you E
Did you have
a good B
journey here?
4. journey have you Did a good here?
5. your was How weekend?
How was your
weekend?
B
Enjoy the rest
of the
conference E
6. Enjoy rest the of the conference
7. to talking Nice you
Nice
talking to E
you
It’s lovely
weather
today B
8. It’s weather lovely today

8.

?
?
?
Make small talk!
?
?
?

9.

Formal and informal language
Formal
OR
Informal
Thanks
for
your
I lookThank
forward
you
tobe
for
meeting
your e mail
I would
grateful
if
message
earlier
Could
See
Please
Can
Can
possibly
I’m
Would
you
sorry
you
you
All
at
accept
itplease
arrange
book
the
but
be best
meeting
possible
I my
can’t
the
bring
an
apologies
same
see
interpreter?
youyou
in
received
person
yesterday
Can
you
give
me
a
copy
of
the
bill?
you
could
send
me
With
best
regards
for
Lars
hotel
you
for
this
this
you
toasmisunderstanding
translate?
last
week
to organise
time?
your catalogue
my accommodation?

10.

Industry Segments
Hotels
Food Service
Travel
Tourism
Supporting Industries

11.

Hotels
Rooms
Food & Beverage
Human Resources
Accounting
Engineering
Sales & Marketing
Catering

12.

Food Service
Independent Restaurants
Corporate Restaurants
Franchised Restaurants
Managed Services
– education
– healthcare
– business & industry (B&I)
• Catering

13.

Travel
Cruise Lines
Airlines
Amtrak
Bus Lines
Rental Car Agencies
Resorts
Travel Agencies

14.

Tourism
Amusement Parks
National, State, and Regional Parks
Adventure / Eco -Tourism
Governmental Tourism Offices
Corporate Meeting Planner

15.

Supporting Industries
Food Service Distributors
Chemical Suppliers
Hard Goods
Hardware Support & Development
Software Support & Development
Beverage Distributors
Real Estate
Consulting

16.

Goals of Job Placement
Starting salary, possibilities of raises
Personal satisfaction
– self-expression
– creativity
– initiative
– independence
Professional goals

17.

When To Start
This Semester
Set Goals
Search for Opportunities
Get Involved
Write a Resume
If you have to work - make it count
Take Care of Yourself

18.

A Role Play
Last night you were the winner of The Trainee and you won the prize of a
£750,000 contract with the successful entrepreneur Tomas Flint. Today all of
the newspapers and magazines want to talk to you.
Student A is the winner of the reality show and Student B is a journalist from a
national newspaper.
Before you meet, prepare information so that you can talk about:
What job you used to do before the show
How you won a place on the show
What the most difficult thing you had to do was
Why you think you won the prize

19.

e-resourses
• Н.Е. Королева. Английский язык. Сервис и
туризм. Unit 6, p268
• www.macmillan.com