7 CS OF EFFECTIVE COMMUNICATION - ILA

1.

7
SEVEN C S O F E FFE CTIV E
COMMUNICATION

2.

01 Completeness
The message should include all
necessary details and should be
understandable to the listener.
02 Correctness
The message should not contain
grammatical errors, spelling
mistakes, and incorrect
information.
7
SEVEN CS OF EFFECTIVE
COMMUNICATION
03 Conciseness
The message should be brief but
to the point, Unnecessary words
should be avoided while ensuring
all important details are included.
04 Courtesy
Your communication should be
respectful and courteous. A polite
tone fosters positive interactions
and avoids misunderstandings.
05 Clarity
The message should be clear,
simple, and free of any
confusions.
Coherence 06
The message should be properly
structured and organized. Illogical
messages can confuse the
listener.
Concreteness 07
The statements should be more
factual and expressive instead of
being imprecise and uncertain.