Business English

1.

2.

3.

4.

We are writing
- to inform you that ...
- to confirm ...
- to request ...
- to enquire about ...
- to provide the information you
requested.

5.

We are pleased to announce that ...
• I am delighted to inform you that …
• You will be pleased to learn that ...
We regret to inform you that ...
• I'm afraid it would not be possible to ...
• Unfortunately, we cannot / we are unable to
...
• After careful consideration we have decided
(not) to ...

6.

I am writing to express my dissatisfaction with
• I am writing to complain about ...
• Please note that the goods we ordered on
(date) have not yet arrived.
• The goods we received are not similar to the
sample.

7.

Enquire (verb) means
to ask, seek information, or investigate a
matter, often used for general inquiries in
British English. It is a variant of "inquire,"
with "enquire" typically covering general
questions while "inquire" often implies
formal, official investigations.

8.

Usage Examples:
1. I called to enquire about the job opening.
2. She enquired about class times.
3. Please enquire at the front desk for
further details.
Phrasal verb:
We need to enquire into the cause of the
accident.

9.

Fill in the blanks using about, with, after, or as
to.
1. I called the hotel to enquire ______
their wedding packages.
2. She decided to enquire ______ her
colleagues about the upcoming meeting.
3. She explicitly asked me to enquire after
your grandfather's health.
4. If you need technical support, you should
enquire ______ the IT department.

10.

Rewrite the following casual requests
as formal inquiries.
Example: "I want to know your prices." ->
"I am writing to enquire about your prices.“
1. Tell me when the room is free. -> I would
like to enquire...
2. What do you sell? -> Could you...
3. How much does it cost? -> I am writing...

11.

Choose the Best Verb (Enquire vs. Ask)
1. (Enquire / Ask) _______ the receptionist
if the doctor is in.
2. We would like to (enquire / ask) _______
for a brochure on your services.
3. She (enquired / asked) _______ about the
price of the flight.

12.

13.

Match words or word combinations to make
collocations.
to submit
share
send
the best way
one part of
cover letter's
sometimes used
contains
give insight into
to express your interest
interchangeably
an application packet
brief information
a cover letter
a similar purpose
a cover letter
introduction
your qualifications

14.

Cлучаи употребления is и are в английском языке
С собирательными существительными.
The company is working at a new marketing
campaign now.
The audience is getting anxious.
The couple of newlyweds is having a tour of
Europe.
The couple are keeping secrets from each other.

15.

Is употребляется с другими собирательными
фразами, например, group of, series of, когда мы
говорим о группе в целом, в единственном числе.
The group of tourists is looking for The Museum of
Modern Arts.
This book series is gripping.
A good pair of shoes is an excellent present for a
girl.
Но:
A group of my friends are going to different schools
next autumn.

16.

Если в предложении используются два
подлежащих, которые соединены между собой or,
either/or, neither/nor, то употребляется is:
My father or my mother is arriving by train today.
Neither me, nor my colleague is at work at the
moment.
Either Kate, or Maria is going to buy some milk
tomorrow.

17.

Если в предложении используется два и более
подлежащих (главных членов предложения),
которые соединены между собой and (и), то мы
ставим are:
A train and a plane are my favourite means of
transportation.
Но, когда речь идет о составных существительных
(compound nouns), которые состоят из двух слов,
то мы употребляем is:
Breaking and entering is against the law.

18.

Is употребляется, когда мы говорим о
дистанциях, периоде времени, температуре,
сумме денег (подразумеваем целостность).
Five kilometres is too far from my house.
Four years is the minimum period to study this
subject.
Fifteen dollars is a high price for a mug.
Ten degrees is cold for me.
Но:
Twenty five dollars are on the floor.

19.

Do you think the police _______ well-paid?
- Is
- Isn’t
- Doesn’t
- Are
Ten miles ________ a long way to ride.
− are
− were
− is
− don’t

20.

SOME / ANY / NO /AND OTHER QUANTIFIERS
There aren’t ______ easy ways of learning languages.
A) any
B) some
C) no
D) few
Consult: Как использовать some, any и no ‹
Инглекс (englex.ru)
No/None ....-English (tolearnenglish.com)

21.

THE NOUN
The money _______ to him.
A) Belong
B) Belongs
C) Do not belong
D) Is not belong

22.

That was ________ meal I’ve had for a long time.
A.
B.
C.
D.
more delicious
delicious
the most delicious
much delicious

23.

На следующих слайдах (2 – 28) представлены
тренировочные задания для выполнения ФЭПО.
1. Заполните пропуски, выбрав верный вариант:
Universities ________ students on the results
of entrance exams.
A) admit
B) enter
C) exile
D) encourage

24.

A declarative sentence that is
either true or false is …
A) a statement
B) an argument
C) thinking
D) reasoning

25.

They should arrive ________ the airport
in about an hour.
A) In
B) To
C) At
D) Out of

26.

By the time we all returned from holiday father
and Bob _______ redecorating the kitchen.
A) Finished
B) Has finished
C) Have finished
D) Had finished

27.

Her secret was given _______ by her friend by
mistake.
A) in
B) away
C) up
D) off

28.

Listen to my reading and don’t _______ to
correct me if I make a mistake.
A) Mind
B) Hesitate
C) Pause
D) Be afraid

29.

Выберите реплику, наиболее
соответствующую ситуации общения.
Mother: «Is anything the matter?»
Son: «__________».
− I haven’t seen you for ages!
− Quite well really.
− Excuse me, I am not at all satisfied with it.
− Take care of yourself!

30.

Выберите реплику, наиболее соответствующую
ситуации общения.
Teacher (subordinate): «I hope I didn’t keep you
waiting».
Dean: «_____________».
- Better late than never.
- You are in time.
− Oh, you are here at last!
− I haven’t seen you for ages!

31.

Выберите реплику, наиболее
соответствующую ситуации общения.
Secretary: «Mr Jensen to see you Mr Green».
Manager: «_______________».
− I can’t see him now.
− He can wait.
− Thank you Carol. Tell him I’ll talk to him in a
minute.
− What is it?

32.

Выберите реплику, наиболее
соответствующую ситуации общения.
Hostess: «Your bag is 3 kilos overweight. You
have to pay excess luggage charge».
Passenger: «_______________».
− No, I can’t lift this bag.
− Oh? It’s only three kilos. All right then.
− What? It’s only three kilos!
− You have no right to charge me!

33.

Выберите реплику, наиболее
соответствующую ситуации общения.
Teacher 1: «_______________».
Teacher 2: «I’ll think it over».
− I think you should reconsider your position.
− I do ask you to reconsider your point of
view.
− I strongly advise you to change your mind.
− Will you change your opinion?

34.

During Peter I’s ______ Russia won many glorious victories.
− monarchy
− ruling
− reign
− governance
The train _________ in a minute later, the two brothers
parted.
− coming
− to be coming
− have come
− having come

35.

College education in the USA is aimed at the
development of ______ skills.
- Literal
- Vocational
- Oral
- Long-term
We did badly in the Japanese market so eventually we
decided to cut our _______ and stop.
- Deposit
- Guarantee period
- Losses
- Profit

36.

The Beaver State is a nick name for …
- Ohio
- Louisiana
- Oregon
- Washington
The Queen’s representative, the ________,
carries out most of the royal duties in Canada.
− Prime Minister of Canada
− Governor General of Canada
− President of Canada
− Minister of Justice of Canada

37.

38.

Jerry Casale
To
GSI Marketing Manager
Computer Convention Party

39.

Career news for Mary Brown
Date
To
Management