Englishh

1. Aeroflot: High-level service

Aeroflot: Highlevel service
Authors:
Reznikova Arina
Rustamova Aidan
Zolotarev Sergey

2. History

operation of the first Soviet
passenger aircraft ANT-9
and K-5. 1930
the first regular airline Moscow Nizhny Novgorod. 1923

3. Services

Bonus program
Special services:
• Stretcher
transportation
• Extra seat
• Cabin baggage
storage
Extra
services:
• Flight insurance
• Service to help
children

4. Services

Online service

5. Staff

6. Development

New tablets with the Russian Aurora
Operating System
special radio tags for
luggage

7. Unpleasant clients

• Flight delay
• Problems with
online service
• High prices

8. Thank you for your time and attention :)