Organizational Structure

1.

2.

Introduction to Organizational Structure
Hotel Organizational Structure
Departmentation
Span of Management
Conclusion

3.

4. Organizational Structure

Purpose of Organizational Structure
Define division of work
Define tasks and responsibilities
Define channels of communication
Define roles within the organization

5.

PROCESS OF ORGANISING
Identification of Activities
Division of Work
Grouping of Activities
Departmentation
Assigning Activities
Hierarchy
Delegation of Authority
Decentralization

6.

Job Specialization
Departmentalization
Patterns of Authority
Span of Control

7.

8.

9.

By Function ( Eg. HR , Finance )
By Process ( Eg. Printing , Mixing , Spinning , Dyeing , Weaving )
By Product ( Eg. Pharmaceutical , Customer , Cosmetic )
By Geographical location ( Eg. Asia pacific, middle east)
By Customer(Eg. Wholesalers, NGO’s, Foreign buyers ,Retailers )
By Time (Eg. Evening , Morning , Night shift)

10.

MANAGING DIRECTOR
GENERAL MANAGER
F/B
Manager
Front Off. House Keeping Head Chef
Maintenance Hr Manager
Manager Manager
Manager
Asst. F/b
Lobby
Manager
Manager Manager
Sr. House Keeping Asst. Chef
Trainee
Restaurant Front Off Asst. House Keeping
Manager
Manager Exec.
SR. Captain
Front Off. House Keeping
Supervisor
Asst.
Captain
Trainee
Trainee/
Bus Boy
Chamber Maid
Hr Supervisor
Accounts
Manager
Maintenance
Accounts
Supervisor
Supervisor
Hr Executive
Hr Trainee
Security
Security
Supervisor
Accountant Security Guard

11.

1. Specialization
2. Encouragement to research and development
3. Simplifies training
4. Logical reflection of functions
1. Slow adaptation
2. Conflict between the line and staff.

12.

13. Wide span of control

Superiors are forced to delegate
Clear policies are made
Subordinates are carefully
selected
Wide span of control
(flat organization)
large number of employees report to
one supervisor
Tendency to overload superiors to
become decision bottlenecks
Danger of superior’s loss of control
Requires exceptional quality of
managers

14. Narrow span of control

Close supervision
Close control
Fast communication between
subordinates and superiors
Superiors tend to get too
involved in subordinates work
Many levels of management
High cost due to many levels
Excessive distance between
lowest and top level
Narrow span of control
(tall organization)
small number of employees report to
a supervisor, necessitating a larger
number of supervisors

15. Advantages of organizational structure

Increase worker PRODUCTIVITY & EFFICIENCY
Coordination
Optimum utilization of staff
Implementation of plans and strategies
Specialization