Thermal Incident (TI). Monthly report

1. Thermal Incident (TI) Monthly report

March, 2022
TCSR-FE
NISSAN GROUP CONFIDENTIAL

2.

Thermal incidents
Total TI
TR Issued
IPIR/CAR *
Closed Q3
11
4
2
0
Total vehicles
UI
TR In process
Closed Q4
12
0
0
2
Arson
Closed w/o PIR
PIR closed w/o cm
0
0
0
PIR In process
Root cause not clear
0
0
Not Quality issue
8
*IPIR/CAR # NMGR-PIR-21-00029 and EU-CAR-2018-01449 – adopted in previous years. TI vehicles were
produced before CM adoption.
NISSAN GROUP CONFIDENTIAL

3.

TI cases monthly
*Open items – UI
Closed items – TR, IPIR, CM, Arson, Not Quality
NISSAN GROUP CONFIDENTIAL

4.

Vehicle investigation
Responsibility
Who performed investigation
Cost avoidance
on independent
expert reviews
800 000 RUB
NISSAN GROUP CONFIDENTIAL

5.

Vehicle investigation (1/2)
Not warrantable cases detected by TCS (1 950 000 RUB avoided)
Z8NTBNT32ES129358
Root cause: Off-road usage rules were broken by customer
Repair cost ~ 200 000 RUB
Z8NHSNHGN64509922
Root cause: Off-road usage rules were broken by customer
Repair cost ~ 1 100 000 RUB
NISSAN GROUP CONFIDENTIAL

6.

Vehicle investigation (2/2)
Not warrantable cases detected by TCS (1 950 000 RUB avoided)
Z8NBAABD0M0123113
Root cause: poorly installed aftermarket bulb
Repair cost ~ 100 000 RUB
Z8NBAABD0M0123129
Root cause: Poor repair after road accident
Repair cost ~ 550 000 RUB
NISSAN GROUP CONFIDENTIAL

7.

END
NISSAN GROUP CONFIDENTIAL