Useful phrases

1.

USEFUL PHRASES

2.

GETTING STARTED
• How’s it going?
• I’m doing good.
• It’s a pleasure to meet you.
• You have a lovely looking office/poster behind you etc.
• Can you hear me ok?
• I’m sorry, I think I am having an issue with my
(headphones, video etc.)

3.

CLARIFYING
• Could you say that again?
• I didn’t catch it I am afraid.
• Just wanted to make sure I heard that correctly.

4.

TAKING TIME TO THINK
Let me see…
This is a good question…
I’d say…
It’s hard to think of something off the top of my
head…
Off the top of head= without careful thought/investigation

5.

BEING FRIENDLY
Not really/ I wouldn’t say so (instead of ‘no’)
No worries/That’s cool/Sure, no problem
Absolutely/Totally
That’s really interesting
Sounds awesome

6.

WRAPPING UP
• It was a pleasure talking to you
• Thank you for your time
• When should I expect to hear back from you?
Wrap up = to complete something successfully