Email some guidelines

1.

Email
Some guidelines

2.

Before you
write
Audience?
Purpose?
Genre?

3.

Email as a genre
1
Structure /
organization
of ideas
2
Format /
layout
3
Tone / level
of formality
4
References /
attachments

4.

Subject line
1. Structure
Greeting / salutation
Purpose
Body of email
Details
Action
Sign-off

5.

Subject
line
Should be concise
Should capture your
purpose

6.

Greetings /
salutations
Formal: Dear
Neutral: Hello, good
morning
Informal: Hi, hey

7.

Structure
PURPOSE
DETAILS
ACTION

8.

Format
Use block style paragraphs
Leave a space between
paragraphs
Keep paragraphs short, but
avoid many one-sentence
paragraphs
Use other formatting
features (headings, bullets,
bold) if they will help your
reader

9.

Tone / level of formality
DEPENDS ON PURPOSE AND
AUDIENCE
ESTABLISHED THROUGH
DICTION, SYNTAX, GREETING,
SIGN-OFF

10.

References / attachments
Citation: informal
(hyperlinks)
Attachments:
refer to them by
name; give them
useful file names