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Southwest airlines
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AIRLINESStudents :Gogoberidze Lika
Filimonova Elga
Group : 5301
2.
ContentSummary
Statement of the
problem
Issues
Options
Recommendations
Plan of actions
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SUMMARYFormed in 1966, Southwest Airlines was one of the
most successful companies in the United States. It has
had a long story, which included changes in its CEO
management, pricing policies it implemented, actions it
took against its competitors and so on. This airway
organization is known to be a low-coster that connects
various destinations both inside and outside Texas.
However, nowadays it is experiencing certain problems
in different fields: growing competition at the low-cost
airlines market, increased costs on fuel and labor,
problems in relations with employees and customers.
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PROBLEM STATEMENTSouthwest Airlines should work out a new strategy
that would allow the company solve current issues
and achieve long-term goals.
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ISSUESEconomic slump
Raising fuel prices
Growing competition
Competitors offer more frills than Southwest
Increasing labour costs
Loss of loyal customers
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OPTIONS1. Implementing a new strategy
Advantages
- it will bring profit
- long term industry growth
- it will eliminate competitors
- attract new customers and investors
- keep loyal customers
Disadvantages
- strategy may fail
- it will take time & money
- unfavorable economic conditions
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OPTIONS2. To reposition the company as a middle cost
airline
Advantages
-more profit per 1 ticket sold
-An escape from the current competitors
-Some of the existing loyal customers will remain
Disadvantages
-New competitors who may turn out to be much harder to fight
with
-There will be less profit earned per 1 flight as in the very
beginning as it will take time to build a new customer base
-Perhaps it is not worth taking risk and loosing what the company
already has now
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RecommendationOption 1. Implementing a new strategy
Creation of promotional campaign
Introduction of continuous learning programs for
employees
Providing sales of flights
New planes with better technologies
Protection of terrorism
Number of seats
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Plan of actionsGather a meeting
Inform employees about our plans
Explain workers why did we choose these
strategy
10.
Thank You for yourattention!