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Historical development of management (Lecture 2)
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Lecture 2Historical development of
management
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Management as practice appeared because of theunderstanding that:
to achieve the goals of the company the
organizational executive functions should be
given (transferred) to the professional specialists
(managers)
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Adam Smith pointed that the natural desire toincrease wealth is the main power for any person,
to overcome all obstacles which leads to general
wealth of the company.
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The formation of management as a scienceis determined by
needs and demands of
business to use new
achievements
the scientific working
outs of the most effective
methods to fulfill the
work
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The evaluation of management thought6.
Scientists (founders of management):•Frederick Taylor (1856-1915);
• Harrington Emerson (1853-1931);
• Henri Fayol (1841-1925)
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Classical approaches:• Systematic
• Scientific
• Bureaucracy
• Administrative
• Human relations
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Systematic approachSystematic approach tried to build specific procedures and process into
operations to ensure coordination of effort.
It emphasized economical operations, adequate staffing, maintenance of
inventories to meet consumer demand, and organizational control
It was done through:
• Careful definition of duties and responsibilities
• Standardized techniques for performing the duties
• Specific means of gathering, handling, transmitting and analyzing
information
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Systematic approach10.
Administrative -classical school of managersHenri Fayol (1841 - 1825) created a "theory of
administration”
Followers:
H.Emerson, L.Guleek, A.Railly, Ch.Bernard
worked on the creation of general (universal)
principles of management
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Administrative -classical school of managersScientific directions
The working out the
rational structure of
organization
Human management
Division of the company
to departments and semidepartments
Bureaucratic system of
management based on
clearly defined rules of
duties and obligations
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14 principles of administration:Administrative -classical school of managers
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14 principles of administration:1 Division of work
2 Power and responsibility
3 Discipline
4 Unity of orders
5 Unity of leadership
6 Submission of private interests to company ones
7 Remuneration of staff
8. Centralization
9 Scalar objective
10 Procedure
11 Justice
12 Permanence, stability of staff
13 Initiative
14 Corporate spiritual union staff
Administrative -classical school of managers
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Henri Fayol points the operation groups inmanagement:
Technical
Commercial
Financial
Insurance
Administrative
Accounts
Administrative -classical school of managers
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The contribution of this school is thatmanagement is considered as a universal
process that consists of several interrelated
functions.
They formed the theory of management of the
entire organization.
Administrative -classical school of managers
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School of Scientific managementF.Taylor is a founder of this school.
His contribution is the necessity of standard approach to
fair daily output.
Fair daily output shouldn’t depend on subjective
evaluations of manager but it should be based on
detailed scientific observation and inspection.
It leads to the appearing of scientific management.
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Taylor's basic views presented in the books"Enterprise Management" (1903),
"Principles of Scientific Management" (1911)
The basic ideas of the works:
1 role of managers
2 motivation and rewards
3 rationing of work
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The merit of Taylor’s works:1 He proved the possibility to develop the
implementation methods of production and labor
operations on the basis of cost of time, movements
and efforts.
2 Each manager must provide selection, choose the
most suitable working places with maximum
benefit, motivation and control of work.
3 He improved the system of remuneration.
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The merit of Taylor’s works forestablishing the principles of scientific management:
4. The investigation of each individual activity
5. The selection of works to perform certain operations
and training
6. Providing employees with the necessary resources
7. Extracting planning as a separate process control
8. Adoption of management as a separate activity
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The main idea is that based on observation, logic,analyses a plenty of operations can be improved
The subject of the research is the production process
The object – the employee
School of Scientific management
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Fundamental principles of management(Emerson G):
1. The main task of employee to exceed a chief
2. The main task of a chief to make the employee's
work more effective
3. Qualified specialists are to form the tasks of the
activity
4. Higher management level is to serve the lower one
School of Scientific management
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Human relations schoolG. Münsterberg (1983-1916)
M L.Falletta (1868-1933)
Elite Mayo (1880-1945)
D. McGregor (1906-1964)
Neoclassical school – beginning of 20th century
The human factor as the main element of an
effective enterprise
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In management the main accent is paid not tofulfilling the task but to create the climate in a
team
Relationship between people is the main
distinguishing feature of the school of human
relations
Human relations school
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The essence of human relations school points the managerialprecepts developed by this company:
1 Pay attention to the opinions of others, even if it is not true.
Please infinite patience.
2 Justice for subordinates.
3 Be polite, do not show irritation.
4 Being short.
5 Discuss the subordinate’s mistakes privately .
6 Thank for the good work.
Human relations school
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Bureaucracy approachMax Weber – The Theory of Social
and Economic Organization
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Contemporary approaches include:• Quantitative management
• Organizational behavior
• Systems theory
• Contingency perspective
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Quantitative management28.
Organizational behavior29.
Contingency perspective30.
DISCUSSION QUESTIONS:1. How does modern business world compare with the one of 40 years
ago? What is different today and what is not?
1. What is scientific management? How might today’s organizations use
it?
3. What are the advantages and disadvantages of a bureaucratic
organization in the modern business world?
4. In what situations are quantitative management concepts and tools
applicable?
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5. Why did the contingency perspective become such an important approachto management? Generate a list of contingencies that might affect the
decisions you made in your life
6. For each of the management approach give example. How effective or
ineffective were they?
7. Are 14 principles of Fayol useful today? Why?
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THANK YOU FOR YOURATTENTION