Leadership principles

1. Leadership Principles

Managing Technical People

2.

Topics and Agenda
What is Leadership?
How is Leadership Different than Management?
Traits of Effective Leaders
Leadership Styles
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Course Progress
Module 0: Factors Influencing Human Interaction
Module 01: Communication
Module 02: Decision Making
Module 03: Negotiation
Module 04: Conflict Management
Module 05: Leadership
Class 13: Leadership Principles
Class 13: Video Analysis 05
Class 13: Self-Management Principles
Module 06: Relationship Management
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What is Leadership?
“The ability to get work done with and through others, while at
the same time winning their confidence, respect, loyalty and
willing cooperation.”
Edward de Bono – Physician, author, inventor and consultant
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What is Leadership?
"Leadership is the art of getting someone else to do something
you want done because he wants to do it.“
Dwight D. Eisenhower - 34th President of the United States
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What is Leadership?
“Leadership seems to be the marshalling of skills possessed
by the majority but used by a minority.”
Warren G. Bennis and Burt Nanus - Leaders: The Strategies for Taking Charge
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Leadership Study
Question
Response
of Yes
Do you know what your organization is trying to achieve?
37%
Are you enthusiastic about your team and organizational goals?
20%
Are you satisfied with the work you achieve by the end of the week?
50%
Does your organization foster open communications that is respectful of
differing opinions resulting in new ideas?
17%
Does your organization hold people accountable for results?
10%
*Harris Interactive poll of 23,000 US residents with fulltime employment in key industries
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How is Leadership Different than Management?
“Followers want comfort, stability, and solutions from their
leaders. But that’s babysitting. Real leaders ask hard questions
and knock people out of their comfort zones. Then they manage
the resulting stress…”
“The Work of Leadership” – Ronald A. Heifetz and Donald L. Laurie, Harvard Business Review
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How is Leadership Different Than Management?
Are management and leadership the same thing?
What comes to mind when you think of management?
What comes to mind when you think of leadership?
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How is Leadership Different Than Management?
Management is about dealing with complexity
Leadership is about dealing with change
Organizations need both
“What Leaders Really Do” – John P. Kotter, Harvard Business Review
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How is Leadership Different Than Management?
Leadership
Management
Setting Direction
Planning and Budgeting
Develop a vision for the long-term
organization and the strategies to
realize the vision
Set in the near future and they are
responsible for mapping out the steps
and resources needed to achieve those
goals
Aligning People
Organizing and Staffing
Motivating People
Controlling and Problem
Solving
Good leaders know how to motivate
their followers by appealing to things
such as their sense of achievement,
belonging, need for recognition, selfesteem, and feelings of control
Essentially, managers create systems
and structures that help people
successfully do their jobs, day after day.
“What Leaders Really Do” – John P. Kotter, Harvard Business Review
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Popular Leadership Myths
Are the following statements true or false?
Everyone can be a leader.
Leaders are great coaches.
Leaders deliver business results.
People who get to the top are leaders.
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Traits of Effective Leaders
What makes a good leader?
What are some traits of effective leaders?
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Traits of Effective Leaders
Self-Awareness
Self-Regulation
Motivation
Empathy
Social Skills
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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Traits of Effective Leaders
Self-Awareness
Understands own strengths, weaknesses, emotions, needs, and
motivation
Provides honest assessments of abilities and situations
Knows effects of emotions on themselves, their work and coworkers
Are good with constructive criticisms
Understand capabilities and won’t put themselves into situations where
they’re likely to fail
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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Traits of Effective Leaders
Self-Regulation
Knows how to manage feelings
Helps create trust in workplace
Reduces office politics
Handles change well
Self-reflective
Comfortable with ambiguity and change
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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Traits of Effective Leaders
Motivation
Goes beyond expectations
Intrinsically motivated to achieve goals
Seeks creative challenges
Wants to continually learn and do things better
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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Traits of Effective Leaders
Empathy
Takes others’ emotions into account
Able to understand team members’ points of view
Skilled at working in teams and across cultures.
Also skilled at growing and retaining talent
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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Traits of Effective Leaders
Social Skills
Finds commonality with others
Knows the importance of relationships
Is aware that whole is greater than sum of its parts
Good at managing teams, persuading people
Forms bonds across the organization
“What Makes a Leader?” – Daniel Goleman, Harvard Business Review
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What is a Leadership Style?
Your persona as a leader
How subordinates and peers view you
How you interact with subordinates and peers
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What is a Leadership Style?
Factors that Influence Leadership Style:
Experiences
Character traits
Environment
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Leadership Styles
Coercive
Authoritative
Affiliative
Democratic
Pacesetting
Coaching
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Coercive
Demanding style
Uses top-down decision making
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Authoritative
Visionary and motivational
Establishes clear long term vision and direction
Sets standards
Motivates people by showing them how what they do fits in the big picture
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Affiliative
Puts people first
Promotes loyalty
Fosters communication and idea-sharing
Provides ample feedback and recognition
Builds motivation and belongingness
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Democratic
Allows employees to have a voice
Increases flexibility and responsibility
Listens to employee’s concerns
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Pacesetting
Sets high standards and leads by example
Wants to do things better and faster
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Leadership Styles
Coaching
Concerned with future development and personal development of employees
Provides direction and feedback
Recognize employees strengths and weaknesses
Accepts short-term failure as tradeoff for long-term success
Does this style positively or negatively impact an organization’s climate?
When should it be used?
When should it be avoided?
“Leadership That Gets Results” – Daniel Goleman, Harvard Business Review
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Becoming a Leader
The Four Phases of Leadership Growth
Phase I: I don’t know what I don’t know
Phase II: I know what I don’t know
Phase III: I grow and know and it starts to show
Phase IV: I simply go because of what I know
Leadership 101 – John C. Maxwell
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Reflection
What does it take to be a leader?
Do you think that leaders are born or made?
Is there an ideal way to develop leadership?
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Remember…
Video Analysis 05 : Due by Next Class
Due by 8 p.m.
Reading Assignment: Complete by Class 27
Required
Recommended
Leaders Need Three Kinds of Focus (Video) – Harvard Business Review
Leading with Emotional Intelligence – Forbes
Time Management Tips – US News and World Report
Optional
Emotional Intelligence – Forbes
Locke’s Goal Setting Theory – Mind Tools
Managing Oneself – Harvard Business Review
Managing Yourself: The Paradox of Excellence – Harvard Business Review
Why Time Management is Important
How Successful People Reach Their Goals (Video) – Harvard Business Review
Leading Like a Swan (Video) – Harvard Business Review
Homework: Complete by Class 27
EQ and Time Management Assessment s
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