Summer Internship Report

1. This research focuses on the development and formal verification of latency-aware Virtual Network Function (VNF) placement

This research focuses on the development and formal verification of latencyaware Virtual Network Function (VNF) placement strategies within Industrial
Internet of Things (IIoT) environments. By leveraging formal methods, the study
ensures that the placement algorithms meet strict latency requirements critical
for industrial applications. The work addresses challenges in optimizing VNF
deployment to minimize communication delays while maintaining system
reliability and scalability in complex IIoT networks.
Summer Internship Report
UZAGROSUGURTA
TTPU
Advisor
Company
Advisor
Sobirjonova Gulhayo
TTPU, 4th year student
Presenter

2. Introduction

This report presents a summary of my
internship experience at Uzinsurance, one of
Uzbekistan’s largest and most reputable
insurance companies. The internship offered
me valuable exposure to real-world business
operations and a deeper understanding of the
insurance industry, its processes, customer
engagement, and compliance standards.
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3. Topic Statement

The
internship
focused
on
gaining
professional insights into the structure and
service delivery of a national insurance
organization,
observing
client
service
practices, risk management techniques, and
internal administrative operations.
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4. Objectives

To gain hands-on experience in insurance operations.
To understand the structure and functioning of
Uzinsurance.
To observe and participate in policy issuance and
claims handling.
To improve communication and teamwork skills in a
professional setting.
To familiarize myself with corporate ethics, reporting,
and internal workflows.
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5. Description of the Company / Institution

Uzinsurance (formerly known as JSC Uzagrosugurta) is a
state-owned joint-stock company that operates under the
supervision of the Agency for State Asset Management of
the Republic of Uzbekistan, which holds 99.47% of its
shares. The remaining 0.53% is distributed among minority
shareholders.
The company provides over 100 types of insurance products
for both individuals and businesses, covering all 17 classes of
general insurance. Uzinsurance has a wide presence across
Uzbekistan, operating through a network of about 1,000
insurance agents.
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6. History

The company traces its roots back to 1921, when a state
monopoly on insurance services was established under
the USSR. It was officially founded as Uzagrosugurta on
February 25, 1997, by Presidential Decree No. 1713.
In 2021, the company underwent a transformation
process, aligning with national privatization reforms,
and rebranded as Uzinsurance. This transformation
emphasized
customer-centric
values
and
the
implementation of modern digital services.
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7. Information about Manufacturing Process

As a service-based organization, Uzinsurance does not have a traditional
manufacturing process. However, the company’s core operations
include:
● Designing and pricing insurance products
● Risk assessment and underwriting
● Issuing policies
● Claims management
● Customer
support
and
advisory
services
These services are delivered through modern IT systems and digital
platforms to ensure efficiency, transparency, and customer
satisfaction.
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8. Structure of the Manufacturing Company

Uzinsurance has a centralized yet regionally distributed
organizational structure, including the following core
departments:
● Underwriting and Risk Management
● Claims and CompensationLegal Affairs
● Marketing and Sales
● Human Resources
● Customer Service
● IT and Digital Transformation
Branches across the country mirror this structure, allowing
consistent service delivery.
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9. Overview of the Internship Project

During my internship, I worked closely with the Customer
Service and Claims department. Key responsibilities included:
● Assisting with data entry and processing of insurance policies
● Supporting clients in understanding insurance terms and
documents
● Observing claims evaluation processes
● Attending internal team meetings and training sessions
● Participating in feedback analysis to improve customer
service
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10. Duration of the Project

The internship lasted for 4 weeks, from May 1, 2025 to May 28,
2025, with full-time engagement during standard working
hours (Monday to Friday).
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11. Experience Gained During the Internship Period

Improved understanding of how insurance services are
developed and delivered
Gained technical skills in customer service software and
documentation tools
Learned the process of policy issuance and claims
registration
Developed professional communication and collaboration
skills
Observed the application of international auditing and
compliance standards
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12. Results

Supported successful processing of numerous insurance
applications
Contributed to a smoother client interaction process
Assisted in documenting and reviewing policyholder records
Learned the basics of national and international insurance
regulations and solvency ratings
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13. Expectations and Achievements of the Internship

Expectations:
● To gain relevant industry knowledge
● To apply academic knowledge to real-world tasks
● To explore career opportunities in the financial or insurance
sector
Achievements:
● Completed all assigned tasks efficiently
● Understood the operational and strategic goals of a large
insurance company
● Received positive feedback from supervisors
● Established a network of professional contacts
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14. Conclusion

My internship at Uzinsurance was a highly valuable and
insightful experience. It gave me practical exposure to the
insurance industry and broadened my understanding of how
large financial organizations operate. The company’s strong
corporate culture, client-first approach, and emphasis on
transparency and reliability make it a model institution in the
Uzbek financial sector.
I am confident that the knowledge and skills I gained during
this internship will benefit me in my future career and help
me pursue further professional growth in the insurance or
financial services industries.
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15.

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Thank you
I’m happy to answer any questions you may have.