Английский язык в сфере гостеприимства

1. Английский язык в сфере гостеприимства

2. HostessWaiterWaitress

Il ristorante 4EZZZZ
Wagwan
Hostess
Waiter
Waitress
By 4EZZZZ

3. Hostess

4. Greeting

Steps
Greeting
Confirming
reservations
Finding a table
Showing to the
table
Giving the
menus
Saying goodbye

5. Greeting

Basic
Good morning!
Good afternoon!
Good evening!
will suffice

6. Confirming reservations

a)Do you have a reservation?
b)Did you make a reservation?
Under which name?

7. Where would you like to sit?Is there any table you like?Would you like a corner or a window seat?

Finding a
table
Where would you like to sit?
Is there any table you like?
Would you like a corner or a
window seat?

8. Here we areHere we are folks/guys/etc.

Showing to
the table
Here we are
Here we are folks/guys/etc.

9. A«Here you go»is more than enough

Giving the
menus
A
«Here you go»
is more than enough

10. Thank you for joininng us!Have a good day/nightCome again!

Saying
goodbye
Thank you for joininng us!
Have a good day/night
Come again!

11. Waiter&Waitress

Waiter
&
Waitress

12. Greeting

Steps
Greeting
Tour of the
menu
Taking an order
Receiving
feedback
Settling the bill
Saying goodbye

13. Greeting

The same
Good morning!
Good afternoon!
Good evening!
My name is ___ and I will be your server
today/tonight

14. Starters, Entrees, Soups, Mains, DessertsFor our ___ we have ___My personal favorite is ___

Tour of the
menu
Starters, Entrees, Soups,
Mains, Desserts
For our ___ we have ___
My personal favorite is ___

15. What would you like?How would you like that cooked?

Taking an
order
What would you like?
How would you like
that cooked?

16. How was everything?How did you like it?

Receiving
feedback
How was everything?
How did you like it?

17. Here’s the cheque. Will that be cash or card?Here’s the change

Settling the
bill
Here’s the cheque. Will
that be cash or card?
Here’s the change

18. The sameThank you for joininng us!Have a good day/nightCome again!

Saying
goodbye
The same
Thank you for joininng us!
Have a good day/night
Come again!

19. Bartender

20. Drinks

Whiskey
Vodka
Brandy
Liquor
Tequila
Wine
Champagne
Beer
etc.

21. Taste

Sweet
Sour
Salty
Fruity
Peachy
Tropical
Notes of ___

22. Lifeguard

23. Useful phrases

No running!
I’m sorry sir/maam, I can’t let you in
The water isn’t safe
Come back when you’re sober
If you give me $50, I’ll let you in

24. Maid

25. Useful words

Room service!