Conflicts

1.

Tuesday,
the twenty-fifth of September
Classwork

2.

Benjamin Franklin
(US statesman)

3.

4.

Dealing with conflict

5.

Match the words and their explanations
a)Show up
b)Frustrated
c) Annoyed
d)Disappointed
e) Resolving
f)Process
g) Accuse
h) Boss sb. around
i) Flexible
1/A bit angry
2/Adaptable
3/Feeling sad because sth is not as
good as you hoped
4/Appear
5/Solving
6/ Feeling upset because you can’t do
anything with a problem
7/ Series of actions
8/Tell sb that they did sth wrong or
illegal
9/ Make sb do sth

6.

Match the words and their explanations
a) Show up = 4/ Appear
b) Frustrated = 6/ Feeling upset because you can’t do anything
with a problem
c) Annoyed = 1/ A bit angry
d)Disappointed = 3/ Feeling sad because sth is not as good as you
hoped
e) Resolving = 5/ Solving
f) Process = 7/ Series of actions
g) Accuse = 8/ Tell sb that they did sth wrong or illegal
h) Boss sb. around = 9/ Make sb do sth
i) Flexible = 2/ Adaptable

7.

Answer the questions
1. What emotions do we have when we deal with
conflicts?
2. How can people react when someone hurts them?
3. Describe a person who can resolve conflicts
successfully? What is he/she like?
4. How can a person cool off?

8.

9.

10.

Thanks a lot
for your work
today.